Return and Exchange Policy

 

Ekcpt Return & Exchange Policy:

Thank you for your purchase.  We are truly grateful you found and chose Ekcpt.

Since things did not work out as you anticipated, below is some information on how to return or exchange your order.

All items eligible for returns or exchange must be in its original condition, unworn, unwashed with labels intact as delivered.  Note:  Please prevent wearing any scented deodorants, colognes, and/or perfumes when trying on the products.

Please use the use the return link to initiate your return.

Returns and exchanges must be initiated within 20 days of your delivery.

If you received your package damaged, please make us aware of this problem immediately, we would be happy to help.

Unfortunately, for hygienic reasons with personal items such as underwear, returns are not permitted.

Sale and clearance items are not subject to returns or exchanges.  All sales of sale and clearance products are final sale.